Ron Heussen.
UX Design Director.
Currently working
at UBS.

I'm a Designer and Human-Centered Design Facilitator with over 15 years of experience in creating interfaces, products, and customer experiences – ranging from start-ups to global companies. I help organizations to innovate with my combination of skills in design and business. Always putting the human at the center of attention.

Specialties: working along the user-centred design process in agile environments including hands on experience / analyse business opportunity and ux growth / concept creation and prototyping / user interface design and specification / delivering results on quality, time and budget in complex environments with stakeholders from business, IT and marketing


2018 – Today
UBS AG, Zürich – Design Director
Responsible for digital banking products and mentoring a team of UX / UI designer

2018 – 2018
Ringier AG, Zürich – Head of Product & UX
Building and mentoring a team of UX designers and product owner to create experiences across publishing products. 

2011 – 2018
Swisscom AG, Zürich – Senior UX Product Designer
Responsible for the following products: Swisscom award winning TV serives and Bluewin, one of Switzerland most popular news and entertainment portals: managed a project team, external agencies and freelance designer

2002 – 2011
realbrands design, Berlin – Independet UX-Designer
Leader & responsible for 2 designers / Work for different clients: NDR & ARD, Nokia, Berlin Government, Axel Springer Verlag, Deutsche Bahn, Saatchi & Saatchi, KircherBurkhardt, Meta Design, (to name a few)

Highlight projects:
2006 - 2011 Nokia, work on Ovi Maps & Nokia Maps (Mobile)
2010 - 2011 ARD & NDR, design an experience for the eurovision songcontest
2007 - 2008 P&G, define a global community platform for Pampers

2001 – 2002
die geschmacksverstärker design agency, Berlin – Screendesigner
Work for: Audi, T-Mobile, Vanguard AG / design & concept websites / responsible for 2 trainees & client contact

2000 – 2001
Caatoosee Global Services design firm, Hamburg – Screendesigner
Work for: GQ Magazine, Sparkasse Bremen / design & concept websites


Hyper Island
Digital Leadership

AJ&Smart + Jake Knapp (autor of the sprint book)
Design Sprint Masterclass 

2017 - 2018
ZHAW Zurich University of Applied Sciences
Degree: CAS Leadership Fundamentals 

2016 – 2018
Human Centered Design Facilitator at Swisscom
read the book about our projects or the book how we think

2012 – 2018
SAFe – Agile product development transformation at Swisscom TV
read our case study:

2003 – 2005
IMK - Institute for Marketing & Communication, Berlin
Degree: Graduate in communication

2000 – 2003
University HTW Berlin & SAE College of International Design Hamburg
Qualified as Designer


Autor: Das geheime Leben der Bücher
It is a children’s book about making books, published by Verlag Hermann Schmidt,
the leading German book company for typography, graphic design, and creativity:
on amazon